Privacy Policy

At Truly Not Limited ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products.

1. Information We Collect

We collect personal information that you provide directly to us when you use our website, create an account, purchase products, subscribe to our newsletter, or communicate with us. This information may include your name, email address, postal address, phone number, and payment details.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website and services
  • Process your transactions and manage your orders
  • Send you promotional information, updates, and newsletters
  • Improve our website, services, and customer experience
  • Comply with legal obligations and resolve any disputes

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at the address provided below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us via mail at:

Truly Not Limited
No. 5, 17/F Strand 50
50 Bonham Strand
Sheung Wan
Hong Kong

Alternatively, you can write us an email using our contact form